My Oracle Support Banner

Private Appointments Makes Calendar View Crash In OpenUI (Doc ID 2126863.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.11 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR
---------------
If a user creates a Private appointment in his/her calendar and another user tries to view this activity in the Calendar view (HI Activity Calendar View) by changing which owner's activities should be displayed, the application hangs and no appointments are not refreshed.

EXPECTED BEHAVIOR
-----------------------
Appointments of the user selected in Owner field should be visible.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a private appointment for user A
2. Provide user A's calendar access to user B
3. Log into Siebel app with user B and navigate to HI Activity Calendar View
4. Select user A in the Owner field
5. Observe that the application hangs for sometime and appointments do not get refreshed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.