Getting Error While Trying to Remove Existing Dynamic Field Value And Pick The New Value Using F2 (Doc ID 2128459.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.8 [IP2015] version, Upgrade

Getting following errors while trying to change the dynamic pick list field value by removing the existing field value and pick the other value using F2

ERROR
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We are unable to process your request. This is most likely because you used the browser BACK or REFRESH button to get to this point.(SBL-UIF-00335)

on hit of OK getting below error

Invalid operation when not executed.(SBL-DAT-00471)



STEPS
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The issue can be reproduced at will with the following steps:

New Error within 15.8
Steps :
a) For already exiting activity record, with the use of tab key and delete button remove first owner for the activity record and press F2 button to open pick applet.
b) Try to pick an owner, below error will get displayed on UI.
c) Click OK button on the above dialog box and try to press Cancel button on pick applet, it gives below error.
d) User has to choose cross mark on pick applet to close the pick applet.



Cause

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