Hierarchical List Applet Based On VBC Does Not Work Properly On Task UI

(Doc ID 2128483.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.


Using VBC, when task starts this list applet displays only the first row of hierarchy and doesn't display others.

All the records should be displayed.

The issue can be reproduced at will with the following steps:
1. Create custom VBC
2. Create a BO based on the VBC
3. Create a transactional Task based on the BO in (2)
4. Create a task view with list applet based on VBC in 1
5. List applet inside task will always show 1 record

The issue has the following business impact:
Due to this issue, users cannot view all records in VBC, and list applet based on VBC in transactional TBUI cannot be used


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms