Are EMS Changes Captured By Audit Trail?

(Doc ID 2129080.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Marketing - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Goal

Is it possible to Audit the changes done by EMS (Unsubscribe, etc)?

For example, when an Email is sent to the Campaign Recipient and the "Unsubscribe" link is clicked, a Response is created and the "Suppress All Emails" is checked.

How to have this flag "Suppress All Emails" audited?

Solution

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