Are EMS Changes Captured By Audit Trail?

(Doc ID 2129080.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Marketing - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Goal

Is it possible to Audit the changes done by EMS (Unsubscribe, etc)?

For example, when an Email is sent to the Campaign Recipient and the "Unsubscribe" link is clicked, a Response is created and the "Suppress All Emails" is checked.

How to have this flag "Suppress All Emails" audited?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms