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Product Name Not Getting Picked Until Doing Explicit Save Or Query (Doc ID 2129417.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.17 [IP2013] to 15.0 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.17 [IP2013] version, Client Functionality

ACTUAL BEHAVIOR
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When typing for create a New line and enter Product Name in Line Item List applet, product name should be picked automatically.

EXPECTED BEHAVIOR
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When typing for create a New line and enter Product Name in Line Item List applet, product name is not picked automatically.
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Create New Product with Product Name = Test Test 1234
2. Create New Order and Navigate to Line Items

3. Create New Record and enter Product Name as "Test Test 1" or "Test Test 1*"(without double quotes)

4. Click on Tab to move to other field

5. Observe that Line Item created but still product name showing as entered partial text instead of full product name

 

Cause

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In this Document
Symptoms
Cause
Solution


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