Adding Promotion Order Line Item Updates Unrelated Existing Order Line Items (Doc ID 2129432.1)

Last updated on OCTOBER 06, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.3 [IP2014] version, Order Management

ACTUAL BEHAVIOR
---------------
Adding (Promotion) Order Line Item updates unrelated existing Order Line Items
 

EXPECTED BEHAVIOR
-----------------------
 The Part Num 6000 Product should not be part of the DIV-6040 promotion

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create Sales Order
2. Add Order Line Item for simple product (Part Num 6000)
3. Add Order Line Item for Promotion (Part Num DIV-6040)
4. Promotion Products are added to the Sales Order; however the first Order Line Item is also updated, and now references the Promotion. 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue the unrelated existing Order Line Items are updated.

Cause

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