Value Of Field 'Promotion Group Member' Is Not Being Consistently Calculated (Doc ID 2129688.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.17 [IP2013] version, Order Management

ACTUAL BEHAVIOR
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Field 'Promotion Group Member' is not consistently being calculated.

EXPECTED BEHAVIOR
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Field 'Promotion Group Member' should be consistently calculated.

STEPS
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Screen = Accounts Screen
View = SIS OM Products & Services View (Service)
Applet = SIS OM Products & Services Root List Applet (Service)
BusComp = Asset Mgmt - Asset (Order Mgmt)

Field = Promotion Group Member

The Field 'Promotion Group Member' is a Vanilla Calculated Field, without any calculation expression. The logic is in-built into the BC Class.

The value of this field is not consistently being calculated.

1. Upon Initial AppletLoad, the value of the Flag is not being calculated correctly. Even by positioning on the record, the value is not correctly calculated.
2. Page Down to next record set, and then Page Back Up. Now the value is correctly calculated, and the asset is denoted as a Promotion Group Member.

Cause

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