Focus Goes Back To Web Page (Doc ID 2130481.1)

Last updated on MAY 10, 2016

Applies to:

Siebel CRM - Version 8.2.2.14.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : Siebel 8.2.2.14.14 [IP2014] version, Client Functionality Open UI

ACTUAL BEHAVIOR
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Users open a web page (configured through symbolic url), then goes back to siebel to open an attachment and click on save button then the focus goes back to the opened web page instead of active siebel attachment window

EXPECTED BEHAVIOR
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When user opens an attachment and click on save, the focus should not go back to another opened web pages

STEPS
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The issue can be reproduced at will with the following steps:
1. Siebel Open UI
2. Contacts Screen
3. Attachment applet
4. Open a file and save it
5. Focus goes back to the opened web pages

Cause

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