Top Values In LOV Are Not Visible In Open UI ON Increasing the Browser Zoom (Doc ID 2132415.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On :  8.1.1.14.14 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR  
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Top values in LOV are not visible upon increasing the browser zoom on 19' and 24' monitors. 


EXPECTED BEHAVIOR
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Top values in LOV must be visible irrespective of the monitor and browser zoom level.

STEPS
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The issue can be reproduced at will with the following steps:

Use a 19' or 24' monitor

Increase the browser zoom to greater than 100%.

1. Navigate to any Screen with applet that has a field configured with LoV

2. Open the drop down to check the available LoV Values

3. Top values in the LOV are not visible

BUSINESS IMPACT
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Due to this issue, users cannot see the top values and it creates confusion and is not user friendly behavior

Cause

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