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MVG Icon Miss In Base Template Of A List Applet In OpenUI (Doc ID 2132508.1)

Last updated on AUGUST 22, 2018

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.9 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
There is a difference in the MVG Field behavior on Open UI and HI on list applets with Mode - Base


EXPECTED BEHAVIOR
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The MVG field behavior on Open UI and HI on list applets with Mode - Base should be identical 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


Connect to Siebel Tools
Query for Account List View
Navigate to View Web Templates > View Web Template Items
Map SIS Account List Applet with Applet Mode - Base
Compile and launch the client on IE 11

 

HI -

1) Able to drill down on the Account Name , Parent Account fields - Drill downs accessible
2) Not able to see the glyph on the pick applet on Parent Account field - Pick applet not accessible
3) Not able to select the picklist on Status, Account Type fields - Picklists not accessible
4) Able to see the glyph on MVG field - Account Team - MVG Field is accessible

OPEN UI

1), 2) and 3) are same behavior on Open UI
4) Not Able to see the glyph on MVG field - Account Team - MVG Field not accessible

Difference in Behavior on HI and Open UI



BUSINESS IMPACT
-----------------------

Due to this issue, users face a dissimilarity between the OPEN UI and HI behavior

Cause

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In this Document
Symptoms
Cause
Solution
References


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