Household - Redemptions For Subordinate Members

(Doc ID 2133030.1)

Last updated on JUNE 30, 2017

Applies to:

Siebel Loyalty Engine - Version 8.2.2.14.5 [IP2014] and later
Information in this document applies to any platform.

Goal

Household - Redemptions for Subordinate members

Out of the Box Scenario :


Household Subordinate Redemption:
Suppose subordinate member has 0 balance, and gets redemption activity with ‘X’ amount. Currently in Siebel loyalty no redemption transaction is getting created to fetch the ‘X’ amount from the Head of Household.

Expected Scenario:

Suppose subordinate member has 0 balance, and gets redemption activity with ‘X’ amount. Customer wants a redemption transaction should be created to fetch the ‘X’ amount from the Head of Household, which will initiate an accrual to subordinate member?
 

Solution

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