Audit Trail Items View Hangs When You Have More Than 1000 Chars In AUDIT_LOG Column (Doc ID 2134753.1)

Last updated on MAY 06, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.9 [IP2014] version, System Admin

ACTUAL BEHAVIOR
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Audit Trail Items View Hangs when you have more than 1000 chars in AUDIT_LOG column

The application hangs when you go to Audit Trail - > Audit Trail Items which has the more than 1000 chars in the AUDIT_LOG Field.
 

EXPECTED BEHAVIOR
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Audit trail should not cause the application to hang

STEPS
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The issue can be reproduced at will with the following steps:
1. The application hangs when you go to Audit Trail - > Audit Trail Items which has the more than 1000 chars in the AUDIT_LOG Field


Cause

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