Drag & Drop Response Forms Or Trackable URL's Into Treatment Breaks Them In The Preview Window

(Doc ID 2135540.1)

Last updated on MAY 15, 2016

Applies to:

Siebel Marketing - Version [IP2014] and later
Information in this document applies to any platform.


Drag & Drop response forms or trackable URL's into treatment breaks them in the preview window.

When you drag & drop response forms or trackable url's into the treatment and open the preview window, the response forms and trackable url's are broken.

The issue can be reproduced at will with the following steps:

1. Go to Offers >> Email Treatment

2. Select an Offer and drill down on an  email treatment record

3. Select a template in the  Edit Email Applet.

4. In the CKEditor, select response forms and then select the form to be inserted.

5 Then drag and drop the form in the email content.

6. Click on verify and Preview and see that links are broken.


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