Segmentation Error Trying To Do Segment On Mobile Number And Email Address Operator Used IS NULL (Doc ID 2136536.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing Users - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Goal

While trying to create segment on Mobile Number and Email Address, Using the Operator IS NULL and selecting the Convert to SQL option facing the following ERROR

Mobile NUMBER ERROR:::

An error occurred while updating the counts
Job request of type "GetCount" failed.
  Error Details
Error Codes: QS2QOLYY:YX2IM5RJ:OPR4ONWY:U9IM8TAC:OI2DL65P
Error in executing cursor for WorkNode (Id:0)
Odbc driver returned an error (SQLExecDirectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. Please have your System Administrator look at the log for more details on this error. (HY000)
SQL Issued: SET VARIABLE DISABLE_CACHE_HIT=1 , DISABLE_CACHE_SEED=1 :(SELECT 'N0' AS NODE, COUNT(*) FROM (SELECT "Segment - Customer - Dtls"."Customer id" AS ID FROM "Client" WHERE "Segment - Customer - Dtls"."Mobile" IS NULL) DT0 GROUP BY NODE)

EMAIL ADDRESS ERROR::


Error Codes: QS2QOLYY:YX2IM5RJ:OPR4ONWY:U9IM8TAC:OI2DL65P
Error in executing cursor for WorkNode (Id:0)
Odbc driver returned an error (SQLExecDirectW).
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. Please have your System Administrator look at the log for more details on this error. (HY000)
SQL Issued: SET VARIABLE DISABLE_CACHE_HIT=1 , DISABLE_CACHE_SEED=1 :(SELECT 'N0' AS NODE, COUNT(*) FROM (SELECT "Segment - Customer - Dtls"."Customer id" AS ID FROM "Client" WHERE "Segment - Customer - Dtls"."Email id" IS NULL) DT0 GROUP BY NODE)
Cumulative Count
Starting count from preceding Criteria Block:
N/A
[Filter on Column] "Segment - Customer - Dtls"."Email id" IS NULL
-
 

Solution

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