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Issue Starting Up SiebelWeb Server After Applying Patch 14 (IP2014) (Doc ID 2136965.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Public Sector Service - Version 8.1.1.14.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

After applying Patch Set 15 on top IP 2014 (Patch Set 5), the AIX IHS web server started crashing loading the SWSE

Error Message
--------------------

14811192 Illegal instruction(coredump)

+ [[ -z /data/siebel811/siebsrvr/lib:/data/oracle/product/11.2.0/client_1/lib32:/data/oracle/product/11.2.0/client_1/lib:/opt/IBM/ldap/V6.0/lib:/data/siebel811/siebsrvr/mw/lib:/data/siebel811/siebsrvr/SYBSsa90/lib:/usr/lib:/data/siebel811/gtwysrvr/lib:/data/oracle/product/11.2.0/client_1/lib32:/data/oracle/product/11.2.0/client_1/lib:/opt/IBM/ldap/V6.0/lib:/data/siebel811/gtwysrvr/mw/lib:/data/siebel811/gtwysrvr/SYBSsa90/lib:/usr/lib:/data/siebel811/siebsrvr/lib:/data/oracle/product/11.2.0/client_1/lib32:/data/oracle/product/11.2.0/client_1/lib:/opt/IBM/ldap/V6.0/lib:/data/siebel811/siebsrvr/mw/lib:/data/siebel811/siebsrvr/SYBSsa90/lib:/usr/lib:/data/entrust/truepass/lib:/usr/java6/jre/lib/ppc/j9vm:/usr/java6/jre/lib/ppc:/data/HTTPServer70/lib:/data/entrust/truepass/lib:/usr/java6/jre/lib/ppc/j9vm:/usr/java6/jre/lib/ppc:/data/HTTPServer70/lib:/data/entrust/truepass/lib:/usr/java6/jre/lib/ppc/j9vm:/usr/java6/jre/lib/ppc:/data/HTTPServer70/lib:/data/entrust/truepass/lib ]]
+ export LIBPATH=/data/siebel811/sweapp/bin:/data/siebel811/siebsrvr/lib:/data/oracle/product/11.2.0/client_1/lib32:/data/oracle/product/11.2.0/client_1/lib:/opt/IBM/ldap/V6.0/lib:/data/siebel811/siebsrvr/mw/lib:/data/siebel811/siebsrvr/SYBSsa90/lib:/usr/lib:/data/siebel811/gtwysrvr/lib:/data/oracle/product/11.2.0/client_1/lib32:/data/oracle/product/11.2.0/client_1/lib:/opt/IBM/ldap/V6.0/lib:/data/siebel811/gtwysrvr/mw/lib:/data/siebel811/gtwysrvr/SYBSsa90/lib:/usr/lib:/data/siebel811/siebsrvr/lib:/data/oracle/product/11.2.0/client_1/lib32:/data/oracle/product/11.2.0/client_1/lib:/opt/IBM/ldap/V6.0/lib:/data/siebel811/siebsrvr/mw/lib:/data/siebel811/siebsrvr/SYBSsa90/lib:/usr/lib:/data/entrust/truepass/lib:/usr/java6/jre/lib/ppc/j9vm:/usr/java6/jre/lib/ppc:/data/HTTPServer70/lib:/data/entrust/truepass/lib:/usr/java6/jre/lib/ppc/j9vm:/usr/java6/jre/lib/ppc:/data/HTTPServer70/lib:/data/entrust/truepass/lib:/usr/java6/jre/lib/ppc/j9vm:/usr/java6/jre/lib/ppc:/data/HTTPServer70/lib:/data/entrust/truepass/lib:/data/entrust/truepass/lib:/data/HTTPServer70/lib
+ export SIEBEL_CODEPAGE=1252
+ /data/HTTPServer70/bin/apachectl start
/data/HTTPServer70/bin/apachectl[84]: 19595436 Illegal instruction(coredump)

Cause

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In this Document
Symptoms
Cause
Solution
References


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