SSSE Ignoring Updates To Calendar Appointments Error SBL-EAI-04316 (Doc ID 2136982.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 8.1.1.14.12 [IP2014] and later
Information in this document applies to any platform.

Symptoms


Customer is reporting a issue where the updates made on calendar items is not being synced through.  The logs are showing a error:

SBL-EAI-04316: Error while processing argument http://schemas.microsoft.com/exchange/services/2006/messages:GetItemResponse for operation GetItem

Cause

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