Is There a Fix for "Unable to Get Property 'deletepopup' of Undefined or Null Reference"
(Doc ID 2137740.1)
Last updated on FEBRUARY 02, 2019
Applies to:Siebel CRM - Version 184.108.40.206 [IP2014] to 220.127.116.11.16 [IP2014] [Release V8]
Information in this document applies to any platform.
There are several external applications being accessed via Popup Window using Symbolic URL.
After some investigation, discovered that when users open a Symbolic URL Popup window, if they try to open any other Popup window within the same view (on a different applet), Siebel freezes when they close this popup.
Error is seen in developer tools console: "Unable to get property 'DeletePopup' of undefined or null reference".
This is similar to <Bug 21525871> - UNABLE TO GET PROPERTY 'DELETEPOPUP' OF UNDEFINED OR NULL REFERENCE.
After this moment, users have to start a new session or press F5.
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