Last updated on MAY 13, 2016
Applies to:Siebel CRM - Version 188.8.131.52.4 [IP2014] and later
Information in this document applies to any platform.
On : 184.108.40.206.4 [IP2014] version, Configuration - General
Facing an issue similar to the one described in Bug 21525871 : UNABLE TO GET PROPERTY 'DELETEPOPUP' OF UNDEFINED OR NULL REFERENCE
Have several external applications being accessed via Popup Window using Symbolic URL.
After some investigation, discovered that when users open a Symbolic URL Popup window, if they try to open any other Popup window within the same view (on a different applet), Siebel freezes when they close this popup.
After this moment, users have to start a new session or press F5.
It´s due to Bug 21525871 because error is seen in developer tools console: "Unable to get property 'DeletePopup' of undefined or null reference"
According to the information available about the bug, this issue will be fixed in 220.127.116.11.16.
Need a fix for this ASAP. It´s possible to prepare a fix or include this fix in patch set 16 ( target for the next Siebel Release)?
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