My Oracle Support Banner

Marketing Calendar Does Not Behave Correctly (infinite Scrolling) (Doc ID 2137907.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Marketing - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Marketing Calendar
1) Infinite scrolling does not work. If you want to navigate through time using the horizontal scroll bar ('infinite scrolling') once it tries to navigate past the available data, it sets focus back to current day/month.

EXPECTED BEHAVIOR
-----------------------
1) Scrolling should continue when the horizontal bar is selected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Marketing
2. Navigate to Calendar
3. select the toolbar at the bottom and drag the scroll bar to the bottom right hand corner

4. This only occurred on a customers environment; Support could not re-produce this out of the box

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the calendar correctly

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.