Workflow Process Manager Crash With ISS Promotion Verify SubProcess

(Doc ID 2137928.1)

Last updated on OCTOBER 16, 2017

Applies to:

Siebel CRM - Version 8.1.1.8 [23012] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.8 [23012] version, Order Management

ACTUAL BEHAVIOR
---------------
During step "IntegrityCheck", BS "VORD Projected Asset Cache" starts, but it never ends. The main issue is that system crashes due to ling query fetching more than 10000 records in the IntegrityCheck step.

EXPECTED BEHAVIOR
-----------------------
Workflow Process Manager should not crash.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms