Applet Control Type RTCEmbedded Gives Error on Saving Record

(Doc ID 2139905.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.


On : 15.8 [IP2015] version, Client Functionality

 Failed to execute 'extend' on 'Selection': 1 is larger than the given node's length. 

The issue can be reproduced at will with the following steps:
1.Add a new control named CommentRTC with type RTCEmbedded on applet "Contact Form Applet". 
2. Updates a field in local db:
update siebel.S_CONTACT
set COMMENTS = '


where par_row_id = '7SIA-5U56R';
3) Go to Contacs: Billd Aarons 7SIA-5U56R.
4) Paste with Ctrl+V a custom text from a Notepad or browser, step on another field and you will see error in browser console: Failed to execute 'extend' on 'Selection': 1 is larger than the given node's length.

Try to change a field you step in,  Siebel doesn't save any changes.



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms