Applet Control Type RTCEmbedded Gives Error on Saving Record
(Doc ID 2139905.1)
Last updated on JANUARY 31, 2019
Applies to:Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.
On : 15.8 [IP2015] version, Client Functionality
Failed to execute 'extend' on 'Selection': 1 is larger than the given node's length.
The issue can be reproduced at will with the following steps:
1.Add a new control named CommentRTC with type RTCEmbedded on applet "Contact Form Applet".
2. Updates a field in local db:
set COMMENTS = '
where par_row_id = '<number>';
3) Go to Contacts: 'Contact Name <row id name>.
4) Paste with Ctrl+V a custom text from a Notepad or browser, step on another field and you will see error in browser console: Failed to execute 'extend' on 'Selection': 1 is larger than the given node's length.
Try to change a field you step in, Siebel doesn't save any changes.
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