My Oracle Support Banner

Open UI:CTRL+DELETE is not Working if we Navigate in List Applet Using CTRL+DOWN / CTRL+UP (Doc ID 2140290.1)

Last updated on OCTOBER 21, 2020

Applies to:

Siebel CRM - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Client Functionality

Ctrl+Delete doesn't clear the content in OUI

If we navigate in a List Applet by pressing CTRL+UP/DOWN then we tried to clear the content of the cell by pressing CTRL+DELETE then it doesn't delete the content in that cell and which clears the content in HI.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to the application
2. Navigate to the Opportunities screen
3. Select the first row
4. Using CTRL + Down arrow select the next record and try to delete the content in that field using Ctrl+Delete


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.