Not Possible To Highlight Any Text In Drop Down Cells Which Are Read Only In OUI (Doc ID 2141030.1)

Last updated on MAY 27, 2016

Applies to:

Siebel CRM - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Not possible to highlight any text in drop down cells which are read only in OUI

users are not able to highlight any text in drop down cells which are read only in OUI

 

EXPECTED BEHAVIOR
-----------------------
users should be able to highlight any text in drop down cells which are read only in OUI


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Siebel OUI with IE11 browser
2. Navigate to Accounts Form Applet
3. Notice that the you are not able to highlight any text in drop down cells which are read only in OUI. e.g. the "Country" field.
4. This is an application-wide behavior.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot highlight any text in drop down cells which are read only in OUI

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms