Not Possible To Highlight Any Text In Drop Down Cells Which Are Read Only In OUI
(Doc ID 2141030.1)
Last updated on JULY 01, 2019
Applies to:
Siebel CRM - Version 15.4 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
On : 15.4 [IP2015] version, Client Functionality
ACTUAL BEHAVIOR
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Not possible to highlight any text in drop down cells which are read only in OUI
users are not able to highlight any text in drop down cells which are read only in OUI
EXPECTED BEHAVIOR
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users should be able to highlight any text in drop down cells which are read only in OUI
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Siebel OUI with IE11 browser
2. Navigate to Accounts Form Applet
3. Notice that the you are not able to highlight any text in drop down cells which are read only in OUI. e.g. the "Country" field.
4. This is an application-wide behavior.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot highlight any text in drop down cells which are read only in OUI
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |