Preview Applets Not Working On New Applets (Doc ID 2141072.1)

Last updated on MAY 23, 2016

Applies to:

Siebel Automotive - Version 8.1.1.14.16 [IP2014] and later
Information in this document applies to any platform.

Goal

There is a Preview feature on "Comm Item Form Applet" in Communications Views. Customer tried to configure same Contact Preview in different applet with same configuration and seems this is not working. After configuration Preview in custom applet, clicking the Preview is not enabling Preview on custom applet.

Is there any specific configuration to get previews worked in other applets, or is this feature only available in Communications Views.


 

Solution

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