Open UI Appears With An Extra Slidebar In Communications (Doc ID 2141522.1)

Last updated on MAY 29, 2016

Applies to:

Siebel CRM - Version 15.4 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.4 [IP2015] version, Client Functionality

ACTUAL BEHAVIOR
---------------
Extra Slide bar is appearing when opening an attachment

EXPECTED BEHAVIOR
-----------------------
Extra slide bar should not appear

STEPS
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The issue can be reproduced at will with the following steps:
a)Go to communications
b)Select any Communication -> Click attachment child tab
c)Open any attachment.

So when opening  the attachment, users will get an extra slide bar.

Cause

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