My Oracle Support Banner

Siebel Tools Not Launching - Siebel Innovation Pack (Doc ID 2141576.1)

Last updated on AUGUST 30, 2018

Applies to:

Siebel CRM Sales - Version 15.0 [IP2015] and later
Information in this document applies to any platform.


i have downloaded Siebel IP2015 pack from by selecting Siebel Esales for Windows 64 bit OS. however i am facing issues while installing siebel tools. not able to launch siebel tools, it throws error as "SSACommonDllInit failed for enu(SBL-GEN-02505". also not able to see any short cut created in program files in windows for siebel tools/client.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.