RefreshBuscomp Method Spoils The Record Count Display (Doc ID 2141739.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.4 [IP2014] and later
Information in this document applies to any platform.

Symptoms

I have a searchspec to show only specific records in a list applet. I drilldown on the first record to go to the detail view. The form applet displays 1 of 10+ as the record count initially. If I press Alt+Enter, the form applet displays '1 of 1+' (instead of '1 of 10+'). Why? Similarly I have a button in the form applet clicking on which invokes custom method. The method process the record and I use RefreshBuscomp to make the record go out of the searchspec while maintaining the context. After clicking the button the first record disappears as expected but the record count is displayed as '1 of 1+'. I want it to be displayed as 1 of 10+ for the users.

Cause

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