My Oracle Support Banner

Siebel Disconnected Mobile: Views having Local Access Flag set to False are still visible in Offline Mode (Doc ID 2142180.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Mobile Applications - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Symptoms

Siebel Mobile specific - on version: 8.1.1.14.9 [IP2014]

ACTUAL BEHAVIOR
---------------
Views with Local Access Flag set to FALSE / N are also visible in offline

When going Offline for the first time, some of the views with Local Access Flag set to "False" are still visible.
Viewmetadata folder is containing the metadata of those views as well.

This was also observed in a previous environment also during first time extract but after deleting hhsync folder and re-extracting, the issue was never replicated again.


EXPECTED BEHAVIOR
-----------------------
As detailed in Disconnected Mobile Guide, the Local Access Flag should be used to allow certain views to not be visible in the Mobile Disconnected application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup a Disconnected Mobile environment and User;
2. Switch to Offline mode when data extract completes;
3. Check for presence of the Views marked in user's Responsibility with Local Access Flag = FALSE in the Offline mode.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Mobile users cannot use that Local Access Flag feature as documented to select less views available when disconnected.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.