Siebel OEDQ Fuzzy Query Mandatory Fields Settings (Doc ID 2142663.1)

Last updated on MAY 26, 2016

Applies to:

Siebel eCommunications Call Center - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Goal

How can we define two or more fields that can trigger OEDQ?
 

Solution

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