Validation is Triggered in Phone Number when Updating the Other Fields

(Doc ID 2144754.1)

Last updated on JUNE 05, 2016

Applies to:

Siebel CRM - Version 15.10 [IP2015] and later
Information in this document applies to any platform.


A contact record (S_CONTACT) was imported through EIM with invalid US phone number having less than 10 digits. 
Any updates to the other contact fields trigger the phone number validation with error SBL-UIF-00299 and SBL-DAT-00421.

How to stop this validation from triggering for invalid US phone numbers imported via EIM?


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