Value in Read Only Pick list Cannot be Selected With Mouse Click and Scroll in Open UI (Doc ID 2145127.1)

Last updated on JUNE 01, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.11 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.11 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
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Open UI: Value in a Read Only Pick List Field on a Form Applet can not be selected and copied.

EXPECTED BEHAVIOR
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Open UI: Value in a Read Only Pick List Field on a Form Applet should be selected and copied.

STEPS
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The issue can be reproduced at will with the following steps:
1. Launch Application and navigate to Accounts Screen
2.Go to Account List Applet,Drill down on Account and navigate to Addresses view
3.Create new address with country as 'British Indian Terrritory'
4.In the Account Form Applet,country is read only.Select the value in the country field in account form applet
5.Value in Read only pick list could not be completely selected


Cause

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