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SSSE With Outlook 365 Cloud (Doc ID 2145200.1)

Last updated on DECEMBER 23, 2019

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version [IP2014] and later
Information in this document applies to any platform.


Does SSSE supports Office 365 over the cloud implementation.

Customer have made the first steps of the set-up and able to launch the PIMSIDispacther job for few users.
This in turn launches the PIMSIEng component that will try to access the autodiscover Web Service.

However when reaching that point the following error occurs:
SBL-EAI-04117: HTTP Request error during 'Submitting Data SendHTTP request': 'Status code - 401' for the Request URL =

When you try to reach the a UserName/Password is required to get the wsdl associated.

Where should you define the security option so the correct Username/password is passed to the Autodiscover service?


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