EnableSIBusyCursor = FALSE Not Preventing Busy Cursor In SI

(Doc ID 2146376.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Accounts - Version SIA [19255] and later
Information in this document applies to any platform.


We are on SIA [19255].

We are implementing Standard Interactivity via a mobile client for a vision impaired individual. When attempting to drilldown on a link in the search center, that takes you to a new view, we receive a busy cursor and focus stays in the search center frame. I have read documentation that stated to change the EnableSIBusyCursor to False in SI. I did not see this value or its section in my .cfg file so I added as follows:

EnableSIBusyCursor = FALSE

As mentioned, the cursor stays busy. Please let me know if I am implementing this incorrectly or there is another solution.


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