Waybill Number Value Is Getting Disappeared From Pick Shipment MVG Applet

(Doc ID 2146508.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14 [IP2014] version, Field Service

ACTUAL BEHAVIOR
---------------
Waybill number value is getting disappeared from pickshipment MVG applet

EXPECTED BEHAVIOR
-----------------------
Waybill number value should not disappear from pickshipment MVG applet

STEPS
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The issue can be reproduced at will with the following steps:
1.Go to Receiving Screen
2.Go to Receive RMA View(for RMA Return Order)
3.Click on Shipment Pick applet,click new to create shipment with way bill
4.Enter waybill number and leave it for few seconds,waybill number disappears

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter the waybill number

Cause

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