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Opening Attachment Breaks Top Menu In Open UI (Doc ID 2146599.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel Financial Services CRM - Version 15.3 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.3 [IP2015] version.

ACTUAL BEHAVIOR
---------------
Opening attachment breaks Top Menu in Open UI.

When user opens an attachment (for example .jpeg) the Top Menu bar is no longer in a fix position.

Even if user closes the attachment, when scrolling down in any view the Top Menu disappears.


After opening an attachment a second scroll bar is created and this is causing the problem

EXPECTED BEHAVIOR
-----------------------
Top menu should be always visible on top like it is before opening the attachment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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