Server Crash While Exporting Catalog Using Update Commerce App Button (Doc ID 2146640.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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The application crashes whenever catalog is exported after a certain number of categories
 
STEPS
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The issue can be reproduced with the following steps:
Login to Application-
i. Navigate to Site Map>Administration-Product>Product Catalog
ii. Query with the product name and drill down to it
iii. Select the first product and click on the button "Update Commerce App"(on the top applet) and Export it. While repeating the same steps for fifth product "Session Warning" pop up comes up.
 

Cause

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