In Open UI, After Upgrading To IP2016 Tool Bar Is Missing From The Home Page (Doc ID 2146965.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.0 [IP2016] version, Client Functionality

ACTUAL BEHAVIOR

In Open UI, after upgrading to IP2016 , Tool bar is missing from the Home page even when using vanilla SRF, i.e., (Tool bar is blank, icons such as
Site Map
Execute Query
Apply Target List
Save Target List
Tasks
Quick Print
Report(s)
etc. are missing)

We are using Hospitality application.
We are using IE11 on Windows 7 64 bit, Compatibility is unchecked as required by Open UI.

EXPECTED BEHAVIOR

Tool bar should be present .



Cause

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