New Query,Execute Query in Toolbar Items Disables as the Classes For Toolbar Items Gets Changes For Applet Toggle (Doc ID 2146974.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.2.2.14.5 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.14.5 [IP2014] version, Upgrade

ACTUAL BEHAVIOR
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The Classes for Toolbar items such as 'Execute Query' gets changes for applet toggle

EXPECTED BEHAVIOR
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The Class for the toolbar icons is getting changed for the applet toggle and causing distortion in the toolbar

STEPS
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The issue can be reproduced at will with the following steps:


1.Launch the Application
2.Navigate to Sales Orders Screen
3.Drilldown on the order and navigate to Notes view
4.By default,internal note applet is displayed change the applet to external
and notice that 'New Query','Execute Query' icons are disabled


Cause

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