Marketing Calendar Views Hang Internet Explorer Browser In OpenUI Using Synergy Theme (Doc ID 2147380.1)

Last updated on MARCH 27, 2017

Applies to:

Siebel Marketing - Version 15.1 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.1 [IP2015] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
When using IE11 and opening a marketing calendar view, the application hangs.

EXPECTED BEHAVIOR
-----------------------
The application should not hang.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Open Marketing OM
- Select User preferences > Behaviour > Theme : Synergy
- Log out and back in again
- Using Firefox or Chrome:
- Under Campaigns, add 30 campaigns
- Navigate to Marketing Calendar, all works correctly the scrollbars can be
used
- Log out
- Open the same OM in IE11
- Navigate to Marketing Calendar
- Application takes longer to load, freezes and the whole environment locks up


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use 5the Marketing Calendar

Cause

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