Siebel Mobile : Unable to Save Signature in Siebel Service Mobile Application (Doc ID 2147530.1)

Last updated on JUNE 08, 2016

Applies to:

Siebel Mobile Applications - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Replication steps :

-1. Launch siebel service mobile application

-2. Navigate to Activities -> invoices

-3.Tap on invoice

-4. Invoice is generated

-5. select sign

-6. Select customer and sign it .

-7. Save

It  throws the following error

SBL-DAT-00398: Field 'Signature Captured' does not exist in definition for business component 'FS Invoice'. Please ask your systems administrator to check your application configuration.

Cause

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