My Oracle Support Banner

Siebel Mobile : Unable to Save Signature in Siebel Service Mobile Application (Doc ID 2147530.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Siebel Mobile Applications - Version 15.5 [IP2015] and later
Information in this document applies to any platform.


Replication steps :

-1. Launch siebel service mobile application

-2. Navigate to Activities -> invoices

-3.Tap on invoice

-4. Invoice is generated

-5. select sign

-6. Select customer and sign it .

-7. Save

It  throws the following error

SBL-DAT-00398: Field 'Signature Captured' does not exist in definition for business component 'FS Invoice'. Please ask your systems administrator to check your application configuration.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.