Suspending 'scheduled Campaign Launch' Not Working (Doc ID 2148477.1)

Last updated on JUNE 15, 2016

Applies to:

Siebel Marketing - Version 8.1.1.14.3 [IP2014] and later
Information in this document applies to any platform.

Goal

The scheduled campaign launch task when suspended using the 'suspend' button present on Campaign->Execute->Execution status view does not cancel the scheduled task. The status show as 'Suspended' in Campaign->Execute->Execution status view but in Campaign->Execute->System tasks view, the campaign launch task is still in pending status.
Due to this even after suspending the schedule, still the campaign launch is successful until we cancel/stop the task using the 'Stop task' button present in Campaign->Execute->System tasks view.

Is this an expected product behaviour?
 

Solution

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