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LOAD NUMBER SELECTED WITH CAMPAIGN LAUNCH NOT USED WITH OBI (Doc ID 2149141.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
When a campaign is launched using a segment, the highest load number on the launch is ways used

EXPECTED BEHAVIOR
-----------------------
When a campaign is launched using a segment, the load number on the launch should be used

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Load a segment multiple times
- This creates load numbers 1-5
- Select launch campaign
- Select load number 3
- Review OBI log, this shows the load of 5 is used, not 3

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send an old load, they have to use the most recent

Cause

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In this Document
Symptoms
Cause
Solution
References


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