Copy Record Does Not Work for Contacts (Doc ID 2149770.1)

Last updated on JUNE 20, 2016

Applies to:

Siebel Life Sciences CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.

Symptoms

When try to copy a contact record in ePharma, it sometimes gives error:

"You have attempted to insert the value for column 'PR_AFFL_ID' in table 'S_CONTACT' twice in the same statement.(SBL-DAT-00418)".


STEPS
-----------------------
The issue could be reproduced by customer as follows:

  1. Navigate to All Contacts List View
  2. Copy the Record and see the error:
  3. "You have attempted to insert the value for column 'PR_AFFL_ID' in table 'S_CONTACT' twice in the same statement.(SBL-DAT-00418)"

I was not able to reproduce the behavior in house.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms