Task UI: Hide Task Pane Not Working (Doc ID 2149816.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms


The Hide Task Pane is not working in either the dedicated or web client.


When the HideTaskPane property is set to True, the Task Pane should not be available from the Application.

STEPS
1. Log in to Siebel Tools.
2. Display the Application User Property object type.
3. In the Object Explorer, click Application.
4. In the Applications list, locate the respective Siebel application: Siebel Power Communications
5. In the Object Explorer, expand the Application tree, and then click Application User Prop.
6. In the Application User Props list, create a new record:
    Property    Description  
    Name        HideTaskPane
    Value        True

7. Compile object.
8. Launch Siebel Power Communications

Result: Task icon still displays.

 

Cause

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