SetFieldValue Event Is Not Called From BC SetFieldValue Event With this.SetFieldValue

(Doc ID 2150381.1)

Last updated on JULY 12, 2017

Applies to:

Siebel CRM - Version 15.0 [IP2015] to 15.18 [IP2015] [Release V15]
Information in this document applies to any platform.

Symptoms

ISSUE:

Calling in the BusComp_SetFieldValue Event a this.SetFieldValue Event of another Field from the same Business Component, the Event is not coming, just the PreSetFieldValue.
For example:

function BusComp_SetFieldValue(FieldName) {
switch (FieldName) {
case "Status":
this.SetFieldValue("Sub-Status", "");
return (CancelOperation);
break;
}
}

The Events are as follows: Set(Status), PreSet(Sub-Status), but the SetFieldValue Event of Field "Sub-Status" is not coming.

STEPS:

The issue can be reproduced at will with the following steps:
  - Step 1: Open Service in Client
  - Step 2: Change Field "INS Product"
  - Step 3: Change Field "INS Area"
  - Step 4: Change Field "INS Sub Area"
  - Step 5: Change Field "INS Product" again
  - Step 6: Check the trace file

function BusComp_SetFieldValue(FieldName)

{

switch (FieldName) {

case "INS Product":

this.SetFieldValue("INS Area", "");

TheApplication().TraceOn("", "Allocation", "CORBA");

TheApplication().Trace("Set: " + FieldName);

TheApplication().TraceOff();

break;

case "INS Area":

this.SetFieldValue("INS Sub-Area", "");

TheApplication().TraceOn("", "Allocation", "CORBA");

TheApplication().Trace("Set: " + FieldName);

TheApplication().TraceOff();

break;

}

Changes

Cause

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