Field Values Disappear from "Quote Item Form Applet" (Doc ID 2150484.1)

Last updated on JUNE 16, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.16 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.16 [IP2014] version, Client Functionality

ACTUAL BEHAVIOR
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Navigate to Quote Line Items>>Line Item Details View. Add a new Line Item, select product, check 'Override Policy Discounts' field and step off. The 'Override Policy Discounts' field will be unchecked automatically.

EXPECTED BEHAVIOR
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Navigate to Quote Line Items>>Line Item Details View. Add a new Line Item, select product, check 'Override Policy Discounts' field and step off. The 'Override Policy Discounts' field should not be unchecked automatically.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Application.
2. Navigate to Quotes>>Line Items>> Line Details.
3. Create a new Line Item and select a product from the picklist.
4. In the below detail applet check 'Override Policy Discounts' field and click on the above List Applet.
'Override Policy Discounts' field will be unchecked and the line item will be saved. This happens only while creating new Line Item.

Cause

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