Default Alarm Flag Is Not Working In IP2015 To Turn Off Alarm

(Doc ID 2150782.1)

Last updated on JUNE 17, 2016

Applies to:

Siebel Call Center - Version 15.0 [IP2015] and later
Information in this document applies to any platform.


Turn off Alarm notification at User Level and Global Level


Alarms are popping in activities screen even Default Alarm Flag is unchecked under User Preferences >> Calendar.How to disable Alarms in siebel application at User Level and Global Level


When Default Alarm Flag is unchecked under User Preferences >> Calendar >> Default Alarm flag is unchecked, Alarm popup windows should not populate in Activities window. This is how we will turn off Alarms.


1. Login to siebel application
2. Go to application-level menu Tools > User Preferences > Calendar, ensure "Default Alarm" is unchecked
3. Go to Activities screen and create a new record and set Alarm Flag to True
4. Alarm popup window is launched


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