multiple "custom" workflow monitor agents create duplicate records
Last updated on DECEMBER 24, 2016
Applies to:Siebel Workflow - Version 22.214.171.124.13 [IP2013] and later
Information in this document applies to any platform.
“SC Workflow Monitor Agent SWI” a cloned workflow monitoring agent is monitoring workflow policy group “SWI Customer Update Policy Grp” and invokes OOB workflow "SWI Contact Update Workflow" which sends contact/account/address related updates to UCM via AIA. This component is enabled on 7 application servers of Siebel Enterprise in production environment.
Why duplicate records get created?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms