Mobile Disconnected Connects using Annon User after Session Timeout

(Doc ID 2152152.1)

Last updated on APRIL 13, 2017

Applies to:

Siebel Mobile Applications - Version 8.1.1.14 [IP2014] and later
Information in this document applies to any platform.

Symptoms

When attempting to go online the following error occurs.

ERROR
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"The responsibility of <Annon User>  does not allow access for the View"

or you may get it after logging( to online mode) directly as Anonuser and when you try to Sync

STEPS
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The issue can be reproduced at will with the following steps:
1. Login with Siebel User in Mobile
2. Go offline.
3. Wait for session timeout
4. Go Online.
5. It tries to Login with Annon User credentials and fails.


Cause

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