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Mobile Disconnected Connects using Annon User after Session Timeout (Doc ID 2152152.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Mobile Applications - Version [IP2014] and later
Information in this document applies to any platform.


When attempting to go online the following error occurs.

"The responsibility of <Annon User>  does not allow access for the View"

or you may get it after logging( to online mode) directly as Anonuser and when you try to Sync

The issue can be reproduced at will with the following steps:
1. Login with Siebel User in Mobile
2. Go offline.
3. Wait for session timeout
4. Go Online.
5. It tries to Login with Annon User credentials and fails.


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