On Customize Of A Modify Order, Promotion Line Item Action Code Becomes "Update".

(Doc ID 2153384.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eCommunications - Version 8.1.1.11.8 [IP2013] and later
Information in this document applies to any platform.

Symptoms

While creating a modify order on launching the configurator the line item action code changes to 'Update' even without any update.

Test Case
=======
1> Connect to Siebel Application
2> Import a Promotion with below structure

Mur_Promo
Mur_R1
|_ Mur_P3 (default 1)

|_ Mur_P4


3> Create Sales Order
4> Select the Promotion. It creates the below structure
Mur_Promo
Mur_R1
|_ Mur_P3

5> Query at the database using the below sql
SELECT Row_id,PROM_ITEM_ID,prod_id FROM SIEBEL.S_ORDER_ITEM WHERE ORDER_ID='XX'

The PROM_ITEM_ID is populated.

6> Now launch the configurator and select Mur_P4 from the configurator page and click Done
7> Repeat set 5
The Mur_P4 does not have the PROM_ITEM_ID data.


8> Now Create a new Promotion Mur_Promo1 add the product Mur_R1 to it.

Repeat 3> 4> 5>
The PROM_ITEM_ID is populated.

Repeat 6> and 7>
Result : The PROM_ITEM_ID is populated.

==================
Now Edit the Promotion by removing the Product Mur_R1 and re-add it.
Issue is not replicated.

Conclusion : The issue only happens if the promotion is imported.


 

Cause

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