Selected Record Modified Error - Function Space Diary (Doc ID 2153487.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Hospitality - Version 8.1.1.11.17 [IP2013] to 15.10 [IP2015] [Release V8 to V15]
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.17 [IP2013] version, Client Functionality

When attempting to use the zoom buttons in the 'Function Space Diary > Sales/Execution Diary' child view, the following error occurs.

ERROR
-----------------------
SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open 2 sessions
2. In sessions 1:
- Navigate to Function Space Diary > Sales/ExecutionDiary
- Select the D/DP button
3. In session 2:
- Navigate to Function Space Diary > Sales/ExecutionDiary
- Select the W/D button

4. Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the sales/execution diary gantt chart

Cause

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